Terms and Conditions

Terms and Conditions 

Terms of Payment
All payments must be made in full prior to delivery. We accept a variety of payment methods to accommodate our customers' preferences. These options include credit cards such as Visa, Mastercard, American Express, and Discover, making it convenient for customers to choose the method that suits them best. Additionally, we offer the option to pay through PayPal or via wire transfer. For customers placing international orders, we kindly request a deposit of 100% of the total cost of the order to ensure a smooth transaction.

To provide clarity and transparency, all prices are quoted in US dollars. It is important to note that shipping charges are not included in the price of the product and will be billed separately. Similarly, VAT is not included in the listed prices. We believe in maintaining the highest standards and therefore reserve the right to refuse any order for any reason, ensuring that our customers receive the best possible service.

Refund Eligibility
We understand that circumstances may change, and our refund policy reflects our commitment to customer satisfaction. Refunds are applicable within 24 hours of placing an order. To streamline the process and facilitate prompt resolution, refunds will be processed through the original payment gateway, with a 10% deduction to cover administrative costs.
Non-Refundable
Items/Services In certain cases, there are items and services that are not eligible for a refund due to their nature or customization. These items include downloadable materials, design and consultancy services, customized products, special designs, and complete systems. We believe in providing clear information about refund eligibility to avoid any confusion or disappointment.


Customer Satisfaction Guarantee

At our company, customer satisfaction is of paramount importance to us. We take pride in offering high-quality products and services, and we are committed to resolving any issues or concerns that may arise during your shopping experience with us. If you have any questions or require further assistance regarding our terms of payment, refund policy, or return process, please do not hesitate to reach out to our friendly customer service team. We are here to ensure that your experience with us is seamless, enjoyable, and exceeds your expectations.

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